Accessibility

For first-time visitors to Western Front, it is useful to understand accessibility in our beloved but challenging heritage building:

• The second floor is currently not accessible to wheelchair users. The second floor is accessed by a flight of 26 stairs and houses the Grand Luxe Hall, media studios, archives, library, and guest accommodation. We are working towards making this floor an accessible space for wheelchair users in the future.

• The ground floor is wheelchair accessible. The ground floor houses the box office, gallery, EDAM dance studio, and staff offices. An accessible bathroom is also located on this floor.

• Our didactic material is available in English, and our events are typically spoken in English unless otherwise noted.

• Assistance animals are always welcome.

• As we are in a shared building, we cannot guarantee a scent-free space. However, we aim to provide a scent-reduced space.

• Unfortunately, we do not have reserved accessible parking in front of our building. Car and taxi drop-offs are possible.

• Visitors with an Access 2 card or CNIB card are entitled to free admission for a support person to ticketed events. Please contact us to reserve a ticket for your support person at the time of your booking.

• We can offer American Sign Language interpretation. Please reach out to us two weeks in advance in order for us to secure an interpreter.

• This website has been developed to conform to the W3C accessibility guidelines for level AA compliance. We have endeavoured to conform to all the presented guidelines in level AA, wherever possible. It is possible to increase (or decrease) the size of all the text on the pages of most websites. You can do this by using the font size controls integrated in your web browser.

If you require a reservation for an access requirement, or you have an access requirement that we have not listed, please get in touch in advance of your visit at info@westernfront.ca or +1 (604) 876 9343. We will make our best endeavours to help you.

If you are interested in supporting Western Front in improving our accessibility, either by sharing your knowledge and experience, or by making a financial contribution, please contact Executive Director Susan Gibb.

COVID-19 Protocols

• While not mandatory, Western Front highly encourages the use of masks while in the public areas of our building.

• If you are experiencing any symptoms of COVID-19, we ask you to visit another time.

• Maintain social distance from other visitors.

• Use the hand sanitizer provided.

• All current and future special events and activities at Western Front will follow Public Health Office (PHO) orders on gatherings and events.

Feedback

If you recently visited Western Front, your perspective is vital to understanding what we’ve done well and where we can improve. If you have feedback, please share it at info@westernfront.ca.